We have a 7-day to 6 MONTH return policy on ALL PRODUCTS..
If your are eligible for a return, your item must be in the same condition that you received it and in its original packaging. Please submit your purchase invoice at the time of return request. Return product has to be ship by you.
For filling a return request you can contact us email or on registered Mobile number you can always contact us for any return question at support@starmello.com
Damages and issues
Once you receive your product please check it properly if there is any damage on product or if you got a wrong product please call us immediately
While placing your order if you are not sure about product model number please feel free to contact us. If you ordered a wrong product then your money will be waste, we will not be able to help you in that problem.
Refunds
Once we receive a return product and after checking the product your refund will be initiated and it may take up to 7 business days.
NOTE: Refund Is Only Applicable If Product Is Not Available.
Return Condition
In case of battery replacement, Please make sure battery should be in same condition as delivered
In Case of swallow battery no replacement will be provided
In case of any damage battery will not be replace
No invoice for return shipment no replacement will be process
Please keep your invoice with you for replacement
FEEL FREE TO CONTACT US